Momentum Scheduling

That it can manage all the intricacies of scheduling multiple faculty members with multiple preferences with ease

getting the rules written correctly so that they do not conflict with one another is a bit of a challenge but always manageable.

We have been using Momentum Scheduling since August 2016 in our five rural health clinic locations and our critical access hospital. Prior to using Momentum, our provider schedules were maintained in five or more places throughout our system. This resulted in daily errors and inconsistencies which directly impacted patient care as well as patient/staff satisfaction. This was having a ripple effect throughout the system. Momentum allows us to create 6-months of schedules in less than a day. Changes to the schedule happen just as frequently as before but Momentum allows us to manage those changes in a much more efficient way eliminating errors and improving communication through automatic notifications when assignments change.
The provider and nurse schedules touch every part of our system's operations. Momentum has eliminated scheduling errors, ensured proper FTE management, payment of our physicians, and improved access to care. Access to Care: CG-CAHPS survey results through CMS indicated our access to care increased from 58% to 81% in the first three months since implementation.

The most challenging aspect of implementation was trusting an outside source would care about our site as much as we do. Our project manager quickly put us at ease with his knowledge and experience. He never let us down. Implementation honestly went very well. Our project manager worked extremely hard to make sure we were ready with a schedule that would exceed the expectations of our staff. I appreciated the quick turnaround on changes needed to keep our project moving forward.

The support staff are very responsive and attentive.

Scheduling rules don't always work making it harder to build the schedule.
Many "redlines" or unfilled assignments every month when building schedule.
The inability to put in scheduling notes on a particular day so as not to schedule.
The full month view - very hard on the eyes - should be categorized.
Not having more administrative ability to add assignments, make changes, etc.

Once all of the kinks are worked out and all of your information is entered, making ther schedules become way easier. Love that the process is automated.

I don't like that its not flexible enough to allow the end users to make changes. Also wish that I counld enter individual meetings for providers like google calendars. I'd also like to be able to enter change requests for providers.